Customer Service Advisor

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Customer Service Advisor

Salary: £8ph
The Job:
Vintage items and precious metals seller is looking for enthusiastic and positive Customer Service Staff to join their company on Term to Perm basics.

One year of previous telephone customer service experience is essential.
MUST HAVE DBS CHECK and CREDIT CHECK.

If you want to speak to customers that enjoy and look forward to your phone calls, come and be a part of a rapidly growing team delivering world class customer service.


The Duties:
Key tasks include

• Outbound 'warm up' calls to customers that have signed up, giving a friendly and personal introduction to the service.
• Follow up calls to existing customers to assist them
• Outbound calls to previous customers when new services are launched.
• To gradually learn more about the types of vintage items we buy.
• Meet daily/weekly target rate of calls as set by the Customer Service Manager.