Kelly Morgan has been with the company since December 2015. Here she gives an account of her previous recruitment experience and how it compares to working here at Primestaff.
Give us a bit of background about your journey so far…
When I finished school, I decided that I wanted to do an Apprenticeship and applied for a number of places. I secured one which was with a recruitment agency in Leeds and I learnt about payroll on the Industrial desk but mostly about resourcing plus other administration duties.
When I passed after a year, I was kept on as a temporary Resourcer and did this for another five months, but I wanted a new challenge – everyday was becoming the same and although it was ‘challenging’ as such, the challenges didn’t differ! I decided to move on and that’s when I came to the company in December 2015. I came here to work in the Logistics division, which was a completely new sector and although I had worked in recruitment before and had a basic understanding about the market, moving desks – and companies – was completely different. Same duties still applied such as payroll and resourcing, but straight away I became so much more involved by speaking to clients, having face to face meetings, and actually speaking to Drivers. Previously I would resource candidates and pass them to someone else and never got to take this any further.
What was the first thing you noticed that was different here?
As soon as I started, I realised how friendly and open everyone was. Everyone here is approachable and within reach, and you’re encouraged to speak up and ask questions if you need to. All of this was a complete culture shock for me, and in my first week I was invited out to the Leeds Christmas team meal. I was getting to know everyone already and there was a real sense of ‘team’ and inclusion.
What difficulties do you encounter?
When I worked within the Logistics team, I encountered the HGV Driver shortage, so I had to try my upmost to not only attract them, but retain them once they were here. We can only do this by having a constant flow of clients and bookings coming in. Living in an ideal world, all of my Drivers would be placed in work and any bookings that come through would all get filled too, but not everything is plain sailing! It’s a constant juggling act within Logistics to fill bookings, keeping your Driver happy by giving them work constantly and of course keeping the Client happy with continuous communication.
In 2017, I moved over from Logistics to focus on the growth of the Construction division in England. It was a completely new sector again for me, however I am open to a challenge and love learning new skills! As I still work in Leeds, I still have the benefit of working with the Logistics division and still get to chat to my old Drivers and Clients.
Looking at what you’ve achieved so far, what are your career plans or next objectives?
I feel very confident with my service skills now. Working in Logistics, I was quick to get to know my Drivers and my Clients, and now I want to extend my knowledge and learn more about Sales and the Construction sector. Although I wouldn’t say I am overly confident at the moment, I have peers and colleagues here to support me in this – I have certainly learnt how to advise and talk openly about my specialism. I came here as a Trainee Recruitment Consultant and my next mile-stone is to become the fully-fledged Consultant!
What have been your highlights so far?
One major highlight since I have been here was completing the Hadrian’s Wall Challenge in June 2016. I never got the chance to participate in charity events and I couldn’t believe it when I found out it was open to everyone here and I signed up straight away. Although the challenge hurt, I ABSOLUTELY LOVED IT and I was so proud of myself for achieving this for Leeds based charity, Candlelighters.
What advice would you give to someone considering Recruitment?
Well, one thing is for sure… recruitment is never boring! Two days are never the same, you’re constantly meeting different people but there is difficulty sometimes being the middle-man between candidate and client. If you want to succeed, you need to have tenacity. You can’t really be a shrinking violet because you need to be outgoing and confident in order to keep going, but when you get the results, it’s so rewarding!